Privacy Policy

Your personal data and assets are our highest priority. We are fully committed to protecting them.

Vrai Bitfex collects and retains data necessary for your trading activities. The ways we collect and store this data are described in the Privacy Policy below.

Our policy is shaped by the following principles:

• We aim to ensure complete transparency regarding how we collect and store your personal data:

Our goal is to ensure you understand how we collect and process your data so you can make an informed decision. We provide clear guidelines and processes for handling data on this website. Our policy explains the specific methods we use, giving you precise and transparent information about its use. You are in the driver's seat.

We will always share information promptly whenever we determine you should be informed. Transparency is fundamental to us.

Our trained team is always available to answer any questions you may have about any part of our processes, including our obligations under Belgium law. You can contact us at: info@vrai-bitfex.com

• We do not use personal data for any purpose other than as set out in our Privacy Policy.

We may process personal data for purposes such as ensuring the proper operation of Vrai Bitfex services and facilitating connections between trader members and third-party trading platforms. We may also process it to maintain and enhance our website and services, protect our rights, and comply with regulatory or other legal obligations. Finally, where necessary, we use this data to support administrative and other business functions related to the Services we provide to you, the client.

To provide better services that match your preferences and needs, Vrai Bitfex processes personal data.

• To effectively use essential tools to protect your personal data and uphold your rights in this respect:

At any time, you may contact us to request access to all of your personal data. We can also update or delete it upon request, as appropriate. In addition, we can facilitate the secure transfer of your data to you or to a designated third party. We offer these services to help you more effectively exercise your rights to privacy and control.

• Safeguard your personal data:

Our security systems meet the highest standards, employing bank‑grade protections. While a 100% guarantee is not possible, we are committed to continuously upgrading our systems and strengthening the safeguards we have in place.

We maintain a detailed, comprehensive privacy policy and the highest level of security.

1. The Scope?

This policy outlines our procedures for collecting, processing, and sharing personal data relating to any natural person.

Our policy applies to all natural persons who are identifiable or already identified. This includes any natural person who can be, or has been, identified through data entrusted to us or data we can access and/or combine

As defined in the Privacy Policy, data processing specifically refers to the storage, management, and organization of personal data.

We do not collect, and will not intentionally collect, any information about individuals under 18. We also do not permit anyone under 18 to use our platform for any purpose. If we discover a user or any information relating to a person under 18, that information will be deleted immediately.

2. Which personal data do we retain?

When you register with us, we collect the personal data needed to enable you to use our services. We may also request additional personal data to verify ownership of an account, for example when security checks are required. To maintain and improve service quality, we gather and analyse data about your use of our platform and that of our third-party partners.

3. You are under no obligation to provide the Company with your personal data.

You are under no obligation to provide us with your data; however, if you choose not to do so, it may limit our ability to deliver certain services. It may also restrict your use of our platform.

4. What personal data do we collect? When you visit our website, we may collect the following types of personal data:

We do not collect data that could personally identify you. We do collect information such as your specific account activity, users' IP addresses, and the date and time of access. For maintenance, security, and support services, we retain system crash reports, browser information, and the type of device used to access your account. We also record your account’s language preference.

Regarding personal data, we collect and store only the information you expressly consent to share when you connect, through our service, with a third-party trading platform.

Personal data you may have provided to third-party platforms can include: your full name, address, telephone number, and email address.

5. Why does the company need my personal data, and is it lawful for them to process it?

The company collects, stores, and processes your personal information solely for the purposes outlined in this Policy. All such uses and processing are carried out in compliance with the applicable laws and regulations in Belgium.

The company will handle, process, and transmit your data only in compliance with applicable laws in Belgium. The legal bases for this are as follows:

• You have consented to the company storing and processing your personal data. By submitting your information to the company, you authorise us to transfer that information to the relevant third-party trading platform. You have also given your consent for your personal data to be processed for one or more specified purposes.
• To enhance services, assert or defend legal claims, and pursue legitimate interests, among other purposes, the company may be required to store and process your personal data.
• Data processing is necessary to comply with legal obligations.

If you would like to learn more about the data processing activities that our company is legally required to perform, please contact us via email.

Below you will find a list of the ways we may use your personal data, together with the corresponding legal bases.

6. Disclosure of Personal Data to Third Parties

To facilitate the storage and processing of IP addresses, the conduct of user surveys and analyses, and the provision of related services, the company may share anonymised personal data with third-party service providers.

At your request, we will share certain personal data you provide with third-party services. In such cases, the processing of your data will be governed by those companies' privacy policies. This may include various digital trading platforms.

To enhance the services we provide to our clients and improve our offerings overall, the company may share personal information with its affiliates and partner companies.

When required by law, or to protect our rights and assets and those of our third-party partners, we may disclose data to competent legal or regulatory authorities.

In the event of a significant business transaction, such as the sale of the company, fundraising, or securing a loan, we may share relevant data in a lawful and appropriate manner. This also applies in the case of a merger, restructuring, consolidation, or bankruptcy, in accordance with the law.

7. Use of Cookies and Third-Party Services

We may use cookies and similar technologies for site analytics and in collaboration with advertising partners, in accordance with applicable laws and industry standards.

Cookies—small data files stored on your device when you visit a website—are used to collect information about your browsing behavior, preferences, and more. Their purpose is to personalize and enhance your experience by enabling us to remember your settings and preferences and to tailor our service offerings accordingly. These cookies are also used for site analytics and to compile statistics that support strategic planning.

Broadly speaking, the site uses two types of cookies. Session cookies are stored only for the duration of your browsing session and are deleted when you close your browser. The others are persistent cookies, which remain in your browser even after your session ends. These enable the site to recognize you as a returning visitor and make it easier for you to use the site on future visits.

Types of cookies:

Cookies may be used as needed, in line with their intended purpose:

Cookies are blocked or have been deleted

To delete or block cookies, adjust your browser’s settings. Follow the links below for step-by-step instructions for the most widely used browsers.

• firefox
• Microsoft Edge
• Google Chrome
• safari

If you block cookies, some services and site features may not work as intended.

ONLINE TRACKING NOTICE

Your personal data will be retained for as long as necessary to carry out the operations described elsewhere in this policy. It may be kept longer where required by applicable local laws, regulations, or company policies.

Your personal data will be shared—only at your request and discretion—with third-party trading platforms for 12 months. At the end of those 12 months, and with your consent, the data will be shared for a further 12 months.

Our operations include the regular review of all personal data to determine whether it is still required.

9. Transfers of personal data to third countries or international organizations

As necessary for service delivery and/or security, personal data may be transferred to third countries (countries other than your own) and to international organisations under robust security protocols. We apply the highest standards of data protection to safeguard your data and ensure you can access legal remedies and rights in all circumstances.

Throughout the EEA (European Economic Area), all residents are protected by data-protection rules and safeguards.

• All data transfers are conducted under the jurisdiction and competence of the EU, in accordance with the data protection standards set out in Article 45(3) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (“GDPR”)
• All transfers of data between public entities or authorities are carried out in accordance with Article 46(2). This constitutes a legally binding and enforceable agreement.
• The European Commission’s Standard Contractual Clauses, issued under Article 46(2)(c) of the GDPR, establish the conditions for data transfers, which are carried out in compliance with them. The Clauses can be viewed at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.

For more details on the security measures the company uses to protect your personal data during transfers to third countries, please email your request to info@wealthwaydigital.uk

10. Protection of Personal Data

Personal data is safeguarded using industry-leading technical and organizational measures, following best-practice standards. These measures effectively protect against unlawful or accidental destruction, as well as the loss or alteration of data.

While we apply the utmost care and the highest standards for data protection, as required by law, it is not possible to guarantee in all circumstances that your personal data will remain completely error-free. For this reason, we cannot be held liable in any case where personal data is disclosed, or suffers damage of an incidental, intangible, or consequential nature. This includes situations beyond our control, such as disclosures arising from transmission errors, unauthorised third-party access, or any other cause of a similar nature.

If we receive a legally binding request from regulators or other competent authorities, we may be required to disclose your personal data to them. After disclosure under a legal obligation, we cannot control how those authorities handle, store, or protect your data.

Any information transmitted over the internet, including personal data, carries a risk of interception and is not 100% secure. The Company cannot guarantee the security of any data transmitted online.

11. Links to third-party websites

On this website, you may find links to third-party applications and websites. Please note that these parties are neither affiliated with nor controlled by the company, and our privacy policy does not apply to them. They maintain their own procedures and priorities for collecting and processing personal data, and we are not responsible for such activities. Use at your own discretion.

Always read the privacy policy of any company or service on its website before submitting any personal information. Confirm that their data collection, use, and processing practices align with your preferences and priorities. Any personal data you choose to share should be provided directly to the service provider.

12. Policy Amendments

We reserve the right to update or amend our policy at any time. We will provide notice of any changes on the website and through other appropriate channels. The updated privacy policy will be posted on the website and will take effect immediately upon publication, unless otherwise stated.

13. Your data protection rights

You retain full control and the final say over how your personal data is used, including verifying its accuracy, correcting errors, and choosing to delete it or limit both the scope and nature of any processing we perform.

On this page, EEA residents will find information relevant to them:

Your personal data is protected by the rights set out herein. By emailing the address below, you may exercise those rights immediately.

Accessing Your Rights

If the personal data you have provided to us is accurate, you may access it at any time. Any of your personal data that we process is accessible to us and therefore can be verified.

You may request access to your personal data at any time for verification, and we will provide it to you in electronic format. If you request additional copies of the data we process, beyond the initial copy, a reasonable fee may be charged.

Rights granted by law and under the privacy policy may not encroach on others’ rights. The company may deny or restrict access to personal data where such access would violate the rights and freedoms of others.

Right to Rectification

You or the Company may correct any errors in your personal data, whether due to omissions or inaccuracies, to ensure it can be processed properly.

Erasure Rights

You have the right to request the deletion of your personal data in the following circumstances: 1) if your personal data has been processed without your consent or beyond lawful grounds; 2) upon your request where the Company has no legal obligation to retain it; 3) if you no longer agree to or accept any processing by us, even if lawful and based on our or a third-party provider’s legitimate interests; and 4) if we are legally required to delete your data.

The right to erasure may be restricted by legal obligations arising under EU law or the laws of any member state. The same applies where the data is necessary for the establishment, exercise, or defence of legal claims.

Right to Restrict Data Processing

You have the right to request the restriction of the processing of your personal data in any situation where you believe it is inaccurate.

Upon your request to restrict the use of your personal data, we will delete it except in the following situations: 1) where applicable law in the European Union or any Member State prevents deletion; 2) with your consent, when necessary to establish, exercise, or defend legal claims; 3) to protect the rights of another natural person.

Your Right to Data Portability

You are entitled to access and review any personal data you have provided, where you have consented in any form to its collection and where processing is carried out by automated means.

You have the right to request the transfer of any or all personal data to another company or organisation, where technically feasible. This does not affect your right to have your data deleted. This right cannot be exercised if doing so would infringe the rights or freedoms of another natural person.

Right to object to data processing

Notwithstanding the Company’s right to pursue its legitimate interests, or those of a third-party service provider, you have the right to object to the processing and request that it stop. This does not apply where there are compelling legal grounds to continue the processing, such as to establish, exercise, or defend legal claims. In such circumstances, we may continue processing your personal data.

You may at any time object to the processing of your personal data in connection with any direct marketing activities.

Right to Withdraw or Refuse Consent

You may withdraw your consent to our processing of your personal data at any time, with immediate effect where feasible. This does not apply retroactively to processing carried out before you withdrew consent.

If you are dissatisfied for any reason, you have the right to lodge a complaint with the relevant legal, regulatory, or other supervisory authority.

If you believe your rights and freedoms have been violated in relation to the processing of your personal data, EU Member States have designated regulatory and supervisory authorities to handle such matters. You may lodge a complaint with these authorities at your discretion

Section 13 outlines circumstances under which your personal data rights may be limited by European Union law or the laws of its Member States.

Upon receiving your request concerning your personal data and its processing, we will provide access to the information you requested, as outlined in Section 13 of this policy. We may extend this timeframe by up to two months, depending on the number of requests and the complexity of your request. If an extension is required, we will inform you within one month of receiving your request.

We will provide the requested information electronically and free of charge, except where doing so would contravene the law or the provisions of Section 13. We may charge a reasonable fee or refuse a request if it is deemed manifestly unfounded, excessive, or repetitive.

We reserve the right to request additional proof of identity whenever there is any reasonable doubt regarding the person submitting a request for personal data, to ensure data protection and security.